The Duke Group monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
The Duke Group uses surveys, interviews, and observation to conduct a comprehensive service audit.
“Douglas is truly one of the leading Information Technology Professionals and Trainers. His attention to details and solutions are always above industry standards and his business analytics are clear and concise. Working with Douglas professionally and reconnecting with him personally is always a memorable experience.”
We identify technology, training, and processes to take your service team to the next level.
Once we have executive buy-in, we oversee the implementation process from start to finish.
The Duke Group
Business Consulting
Our professional staff includes trained professionals with decades of experience implementing solutions for companies both large and small. We have special expertise in networking, healthcare solutions, agricultural management, and education.